Get In Touch
Location
Udayan Market, Shop no – 23, 35/A Bangabandhu Avenue, Dhaka – 1000
Phone & Whatsapp
(+880) 1728528068
info@ss2mart.com
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I get a warranty if the product box or invoice is lost?
Sorry, it is mandatory to keep the original box and invoice of the product for warranty or return. Without these, it will not be possible to claim the warranty.
Are all your products genuine?
Almost all the products we have in stock are 100% original. However, if there are some copy products, we clearly mention it in the description.
How much is the delivery charge?
Delivery charge inside Dhaka City isΒ 70 BDT and outside Dhaka is 150 BDT.
Can I order via cash on delivery?
Can I change the product if there is a problem?
Of course. If there is a technical problem with the product, we will replace it.
Can I open and check the parcel after it is delivered?
Yes, when taking delivery, you must open and check the parcel. If there is any defect, do not accept it. In case of later scratch or broken complaint, refund will not be accepted.
Do you have a physical store?
Currently we do not have a showroom. However, our warehouse address is: Udayan Market (Ground Floor) Shop – 23, 35/A Bangabandhu Avenue, Opposite, of GPO, Dhaka – 1000, Beside Imperial Hotel, Dhaka 1000. If you want, you can come here and see the products directly.
INFORMATION ABOUT US
CONTACT US FOR ANY QUESTIONS