1. General Terms

Welcome to our website. By using our website, you agree to comply with the following terms and conditions. Please read them carefully.

2. Definitions

• “We”, “Us”, or “Company” refers to SS2MART
• “You” or “Customer” refers to the user or buyer of the website
• “Product” refers to all gadgets, accessories, and electronics listed on our website

3. Account Registration

• You may place orders with or without creating an account
• All provided information must be accurate and up to date
• You are responsible for keeping your password confidential
• Any unauthorized account activity is your responsibility

4. Pricing & Payment

• All prices are displayed in Bangladeshi Taka (BDT)
• Prices may or may not include VAT/taxes
• We accept Bkash, Nagad, and Debit/Credit Cards
• Advance payment (৳200–৳1000) may be required for order confirmation
• We reserve the right to change prices at any time

5. Delivery Policy

• Delivery is available only within Bangladesh
• Inside Dhaka: 2–3 working days (maximum)
• Outside Dhaka: 3–7 working days (maximum)
• Delivery charges may vary based on location and order value

6. Return & Refund Policy

• Returns are accepted within 7 days of delivery
• Products must be unused and in original packaging
• Refund applies only for defective, wrong, or damaged products
• Refund processing may take 7–14 working days

7. Warranty

• All products come with official warranty (where applicable)
• Warranty period varies by product
• Warranty covers manufacturing defects only
• User damage is not covered under warranty

8. User Responsibilities

You agree to:

• Use the website for lawful purposes only
• Keep other users' information confidential
• Not violate website security
• Avoid spam or harmful content

9. Intellectual Property

• All content, logos, and trademarks belong to SS2MART
• Unauthorized use is strictly prohibited

10. Privacy Policy

• We protect your personal data
• Data is used only for order processing and delivery
• We do not share data with third parties without consent

11. Changes to Terms

• We may update these terms at any time
• Changes will be posted on the website
• Continued use means acceptance of updated terms

12. Contact Information

Email: info@ss2mart.com
Phone: 01728528068
Address: Udayan Market, Shop 21, near Imperial Hotel, opposite south gate of Baitul Mukarram Mosque, Dhaka-1000

13. Governing Law

This agreement is governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of Bangladeshi courts.

শর্তাবলী

ওয়েবসাইট ব্যবহার বা অর্ডার করার আগে আমাদের শর্তাবলী ভালোভাবে পড়ুন।